Shipping policy

Shipping Policy

Thank you for shopping with us. As we operate as a retailer, we do not hold our own inventory. All orders are processed and shipped directly by our third-party suppliers. Please review the following details to manage your expectations regarding delivery times and tracking.

Processing Time
*   Orders are typically processed within 2–5 business days (excluding weekends and holidays) before they are handed over to the shipping carrier.
*   During peak seasons or promotional periods, processing times may be slightly longer.
*   You will receive a confirmation email once your order has been processed.

Shipping Times & Delivery Estimates
*   Standard shipping times vary depending on the supplier's location and your delivery address.
*   Estimated delivery times range from 7 to 21 business days.
*   Please note that these are estimates and not guarantees. Delays can occur due to customs clearance, carrier issues, or high volume.

Shipping Costs
*   Shipping costs are calculated at checkout based on your location and the weight of the items.

Tracking Your Order
*   Once your order ships, you will receive a tracking number via email.
*   Please allow 2–4 days for the tracking information to update in the carrier's system after you receive the notification.
*   If your order contains multiple items, they may be shipped separately from different locations. You may receive multiple tracking numbers. In this case, please track each package individually.

International Shipping & Customs
*   We ship internationally to most countries.
*   Customers are responsible for any customs duties, import taxes, or VAT fees imposed by their local government. These fees are not included in the product price or shipping cost.

Contact Us
If you have not received your order within the estimated timeframe or if your tracking number shows no movement after 5 business days, please contact us at contactvoltforge@gmail.com with your order number. We will investigate the issue with our supplier and get back to you as soon as possible.

By placing an order, you acknowledge and agree to these shipping terms.